IHS works with healthcare organizations that answer to accreditation standards, regulations or program requirements. This page lists the kinds of organizations IHS serves. IHS does not publish the names of its clients.
Last Updated: October 2026
Thomas G. Goddard, JD, PhD founded IHS in 2002, after serving as Chief Operating Officer and General Counsel of URAC. Since then he has consulted on accreditation for health plans, pharmacy benefit managers, pharmacies and other healthcare organizations. Read his bio or more about IHS.
What kinds of organizations does IHS work with?
Pharmacies
IHS helps specialty, mail service and community pharmacies prepare for accreditation. See URAC Specialty Pharmacy, URAC Mail Service Pharmacy and NABP Community Pharmacy.
Pharmacy benefit managers
IHS helps pharmacy benefit managers prepare for URAC accreditation. See PBM accreditation.
Health plans and networks
IHS works with health plans on URAC and NCQA accreditation, and helps health networks prepare for URAC accreditation. See URAC Health Plan, URAC Health Network and NCQA Health Plan. NCQA accreditation and recognition engagements are led by Maureen Plumstead.
Patient care management
This group covers utilization management, independent review and independent medical examination organizations. IHS also supports the related URAC programs. See case management and utilization management, workers' compensation utilization management, disease management, independent review organizations and independent medical examination.
Telehealth and digital health
IHS works with telehealth companies and remote patient monitoring programs. See telehealth accreditation and remote patient monitoring compliance.
Other healthcare organizations
IHS also works with health centers, behavioral health providers, correctional health programs, credentialing operations and dispute resolution entities. See FQHC site visit readiness, CARF behavioral health, NCCHC correctional health, credentialing program design and URAC Independent Dispute Resolution. The full list of programs is on the accreditation consulting page.
Why doesn't IHS name its clients?
IHS keeps its client relationships confidential. On an introductory call you can describe your organization, and Dr. Goddard will explain how the IHS process applies to it.
How do I start?
Clients work directly with Thomas G. Goddard, JD, PhD. Schedule a Free Discovery Session.