Service

A GUIDE Partner Organization is a provider, supplier or other organization that a participant in the CMS Guiding an Improved Dementia Experience (GUIDE) Model contracts with to meet the model's care delivery requirements. This page is for existing GUIDE participants that are adding or overseeing partners, including Residential Care Communities under the rules CMS applies from July 1, 2026. IHS drafts the partner obligation map, referral and escalation workflows and oversight records for the arrangement; the participant's dementia clinicians own the care.

This service sits in the IHS Program Development practice line.

What is a GUIDE Partner Organization?

CMS describes the model this way: “The Guiding an Improved Dementia Experience (GUIDE) Model is a voluntary, nationwide model testing the impact of providing comprehensive services and supports for people with dementia and their caregivers. The model began on July 1, 2024, and will run for 8 years.” (CMS GUIDE Model page)

The governing documents are the CMS Innovation Center GUIDE Model Participation Agreement, the Request for Applications, the Model Overview and the GUIDE FAQs, including the Partner Organization and Residential Care Community rules effective July 1, 2026. The Participation Agreement is not public; the participant holds its own copy.

The FAQs define the partner role: “GUIDE Participants may contract with one or more other providers, suppliers, or organizations, including both Medicare-enrolled and non-Medicare enrolled entities, to meet the care delivery requirements. These providers, suppliers, or organizations will be known as ‘Partner Organizations.’” (GUIDE FAQs)

The participant carries the record-keeping duty: “The GUIDE Participant will be required to maintain a list of Partner Organizations (‘Partner Organization Roster’) and update it as changes are made throughout the course of the GUIDE Model.” (GUIDE FAQs)

Who needs it and what triggers it

The work starts when an existing GUIDE participant engages or oversees a partner organization. Common triggers in the FAQs:

Organizations that are not yet GUIDE participants cannot use this route to join the model. The FAQs state: “No, the GUIDE Model had only one application cycle for health care organizations to participate, which closed in early 2024.” (GUIDE FAQs)

How IHS helps

IHS works from the participant's own model documents and the published FAQs. The process:

  1. Gap assessment: IHS reviews the partner arrangement against the participant's obligations under the model documents.
  2. Partner obligation map: Each obligation is mapped to the partner or participant that carries it and to the record that shows it is met.
  3. Drafting: IHS drafts a partner agreement checklist, referral and escalation workflows, documentation standards and oversight evidence, including the Partner Organization Roster and RCC disclosure records. Care-related procedures are drafted for the participant's dementia clinicians to review and approve.
  4. Mock oversight review: IHS tests the partner file the way an oversight reviewer would and lists what is missing.
  5. Readiness support: IHS revises the drafts as the participant's team works through the gaps.

What the participant supplies: the Participation Agreement, the partner's operations, its dementia clinicians and, for residential partners, the residential operators.

The limit: dementia care belongs to the clinicians, and IHS does not make clinical decisions. The participant application cycle is closed, so this service covers partner arrangements only. Any request for CMS approval of an RCC is made by the participant; IHS drafts the supporting records and the participant files them.

What to have ready

Gather these before the introductory call. Each item ties to the GUIDE FAQs as published on cms.gov (pages reviewed October 2026) or to the participant's own Participation Agreement.

Bring what you have to the introductory call; gaps in this list are where the work starts.

How it compares

Organizations looking at dementia care under a CMS model have a small set of routes, and they differ in who can use them.

RouteStatus on the pages reviewedSource
Partner Organization under an existing GUIDE participantAvailable through an existing participant, which contracts with partners and keeps the roster. Residential Care Communities need CMS approval and an executed arrangement from July 1, 2026.GUIDE FAQs
Becoming a GUIDE participant directlyClosed; “only one application cycle”, which closed in early 2024.GUIDE FAQs
CMS ACCESS Model for technology-supported chronic careA separate model with its own named tracks; dementia is not among the tracks named on the model page.CMS ACCESS Model page

Which route fits depends on the organization's relationship with a GUIDE participant and the services it delivers.

What it costs

CMS does not publish a fee schedule for Partner Organizations on the pages we reviewed. Two payment facts bear on the arrangement: “CMS does not directly pay Partner Organizations for services provided under the GUIDE Model,” and respite partners must receive 100% of the amount paid to the participant (GUIDE FAQs). The model page lists “respite services up to $2,500 annually” as a model payment, not a fee (CMS GUIDE Model page).

IHS scopes each engagement after a free introductory call.

What this is not

Frequently asked questions

What is a GUIDE Partner Organization?

A Partner Organization is a provider, supplier or other organization that a GUIDE participant contracts with to meet the model's care delivery requirements. The CMS GUIDE FAQs define the term and require the participant to keep a Partner Organization Roster.

Can a non-Medicare-enrolled organization be a GUIDE partner?

Yes. The GUIDE FAQs say participants may contract with both Medicare-enrolled and non-Medicare enrolled entities to meet the care delivery requirements.

How are GUIDE Partner Organizations paid?

CMS does not pay Partner Organizations directly for services under the GUIDE Model, according to the GUIDE FAQs. The FAQs set one rule for partner payments: respite partners receive 100% of the total amount paid to the participant.

What is the respite payment pass-through rule?

The GUIDE FAQs require participants to pay GUIDE Respite Service Partner Organizations 100% of the total amount paid to the participant. The CMS model page lists respite services up to $2,500 annually as a model payment.

What changed for Residential Care Communities in GUIDE on July 1, 2026?

From July 1, 2026, Residential Care Communities are a distinct category of Partner Organization subject to enhanced disclosure, oversight and patient protection requirements. The participant needs CMS approval to add an RCC to its roster and a fully executed Partner Organization Arrangement before providing GUIDE services to patients living there.

Does a GUIDE participant need CMS approval to add an assisted living partner?

For a partner that is a Residential Care Community, yes: the GUIDE FAQs require CMS approval before the RCC is added to the Partner Organization Roster. The participant makes that request; IHS can draft the supporting records.

What must a Partner Organization Arrangement with an RCC contain?

The GUIDE FAQs say the arrangement must be fully executed before GUIDE services start, and that RCCs are subject to enhanced disclosure, oversight and patient protection requirements. The pages we reviewed do not itemize those requirements, so the participant's Participation Agreement and CMS guidance to the participant govern the contents.

Are memory care unit residents eligible for GUIDE?

No. The GUIDE FAQs state that as of July 2026, patients living in a memory care unit are not eligible for GUIDE.

Can a new organization still apply to be a GUIDE participant?

No. The GUIDE FAQs state the model had only one application cycle for health care organizations, which closed in early 2024. Partner arrangements with an existing participant remain the route in.

What oversight records should a GUIDE participant keep on its partners?

The FAQs name the Partner Organization Roster, kept current as changes are made, and for RCCs the CMS approval and the fully executed arrangement. IHS drafts documentation standards and oversight evidence around those records, mapped to the participant's own agreement.

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