URAC Core 4 -- Job Descriptions

This standard provides:

The organization has written job descriptions for staff that address: (Primary)
(a) Required education, training, and/or professional experience; (Secondary)
(b) Expected professional competencies; (Secondary)
(c) Appropriate licensure/certification requirements; and (Primary)
(d) Scope of role and responsibilities. (Secondary)

It carries a weight of only 2, indicating how distant job descriptions are from consumer protection in URAC's mind.  

The documentary requirements for this standard are straightforward -- submit up to 9 job descriptions of the staff members who do the bulk of the work in the areas that are the subject of the accreditation module(s).  The onsite review is, as you might expect, a random selection of actual job descriptions, chosen from the staff directory. 

This standard typically is missed onsite by organizations that have not set minimum requirements for non-clinical staff members.  Therefore, we recommend a complete internal audit, particularly by the HR departments of first-time applicants, of all the job descriptions to assure that they all (clinical and non-clinical) have minimum requirements.  

One other tip -- eliminate the words "or equivalent experience."  They are, in URAC's view (and mine), meaningless.  Describe what that equivalent experience might be, and you'll be fine.